Team Leader - Environmental Services Specialist III - Evening Shift

The Lemuel Shattuck Hospital (LSH) is seeking a skilled and dedicated Team Leader – Environmental Services Specialist III to join our Environmental Services (EVS) Department at our Jamaica Plain campus. In this leadership role, you will support a safe, clean, and well‑maintained hospital environment by overseeing floor care, surface cleaning, and sanitation of patient and non‑patient areas. The Team Leader also operates specialized EVS equipment—including floor machines, KaiVac systems, automatic scrubbers, and high‑speed burnishers—to ensure high standards of cleanliness throughout the facility.

Schedule:  Evenings 2:30PM-11PM, Friday & Saturday Off

Duties and Responsibilities (these duties are a general summary and not all inclusive): 

• Instruct and guide housekeepers in routine and non‑routine cleaning tasks, including orienting new staff to departmental policies, procedures, and equipment use.

• Assign daily work, morning tasks, and extra‑duty assignments to ensure full coverage of cleaning needs.

• Oversee cleaning projects and act as the on‑site supervisor for assigned environmental services initiatives.

• Requisition cleaning supplies and linens, verify deliveries, and maintain adequate inventory levels.

• Ensure all departmental procedures and safety regulations are followed consistently by staff.

• Conduct frequent inspections of assigned areas to assess cleanliness, document issues, and implement corrective actions.

• Submit and follow up on work orders with Facilities Management for needed repairs to floors, fixtures, or walls.

• Prepare accurate payroll, document disciplinary actions, and complete incident and accident reports in a timely manner.

• Issue keys and equipment to staff, track returns, and ensure proper care and use of housekeeping tools.

• Perform general housekeeping duties when needed to support workflow and maintain service standards.

• Monitor linen rooms and carts to ensure appropriate linen supply and organization.

• Collaborate with the Director of Environmental Services by reporting inspection findings, staffing needs, and operational concerns.

Required Qualifications:

• Demonstrates knowledge of the methods, materials, tools, and equipment commonly used in institutional housekeeping.

• Understands the types, properties, and appropriate uses of cleaning supplies and equipment, including their effects on different construction materials and finishes.

• Possesses working knowledge of basic building‑maintenance practices.

• Recognizes principles of room layout, décor, and furnishings relevant to environmental services.

• Operates housekeeping equipment safely and effectively.

• Handles lifting and carrying of heavy objects as required by the role.

• Sustains prolonged standing and walking with consistent stamina.

• Applies safety practices and procedures used in institutional housekeeping.

• Follows oral and written instructions accurately.

• Communicates clear, precise oral and written instructions to staff.

• Interprets and applies departmental and hospital policies, procedures, rules, and regulations.

• Supervises staff effectively, including planning and assigning work, reviewing performance, identifying training needs, motivating employees, and addressing disciplinary issues.

• Builds and maintains positive working relationships with colleagues and staff.

• Maintains the physical endurance necessary to meet the demands of the position.

Preferred Qualifications:

• Knowledge of the policies, procedures, rules, regulations, etc. governing assigned unit activities.

• Understanding of the principles, practices, and techniques of supervision.

About the Lemuel Shattuck Hospital:

Lemuel Shattuck Hospital is a fully Joint Commission accredited teaching facility that provides acute, subacute, and ambulatory care to patients referred by public agencies and private sector providers. Shattuck Hospital’s services help economically and socially disadvantaged patients to get high quality, cost-effective care from a staff that respects their dignity.

Located in the heart of Boston’s Jamaica Plain neighborhood, the Shattuck Hospital includes 260 inpatient beds including 115 Psychiatric beds and 28 Correctional Health beds.  In addition, the Shattuck has a full outpatient clinic with many specialties that offers treatment to patients of the Department of Mental Health as well as Department of Correction inmates and community patients. 

The Shattuck hospital is on the forefront of substance use disorder treatment including a Suboxone clinic serving 200 patients.  

In addition to direct medical services LSH hosts and supports an array of services located on the campus, serving patients struggling with addictions and homelessness.

Learn more about:  what it’s like to work as a DPH nurse

Learn more about Shattuck Hospital: https://www.mass.gov/locations/lemuel-shattuck-hospital

Relocation information: https://www.mass.gov/service-details/dph-renovation-for-shattuck-hospital-replacement-building

Pre-Offer Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

ADA Reasonable Accommodation: 

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions regarding this requisition, please contact the Executive Office of Health and Human Services, Human Resources at 1-800- 510-4122 Ext. #4

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: 

Applicants must have at least 1 year of full-time or equivalent part-time experience in work involving custodial maintenance and/or housekeeping or building maintenance.

Special Requirements: None.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.