Senior Branch Manager

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking the right individual to fill an immediate need for a Senior Branch Manager in our Durham, NC (0117, 2944) location. This location sells Dual Trade - PVF, HVAC and Plumbing.

Role Overview

As the Senior Branch Manager, you'll be responsible for leading a team to become the "Best Local Supply House" by aligning sales strategy with customer experience and fostering strong local relationships. You will ensure sales goals are met, drive customer satisfaction, develop associates, and maintain a safe, efficient work environment. Through effective leadership, you will cultivate a positive culture and steer the branch toward growth and market leadership.

Position Details

• Reports to the Senior General Manager
• Direct oversight of 15-20 associates
• Market Opportunity of $40-45 Million

Responsibilities

• Manages relationships and partnerships with key vendors and suppliers to ensure coordination and outstanding service levels
• Assigns, monitors, and sets objectives for key accounts and sales representatives
• Accompanies sales representatives on existing accounts and potential customer calls
• Provides leadership and input for pricing proposals and strategic plans for large customer accounts
• Supervises sales trends, market dynamics, product performance results, and customer preferences
• Collaborate with sales teams to understand customer requirements, to promote the sale of company products and services, and to provide sales support
• Review operational records and reports to project sales and profitability
• Submit short and long-term sales plans and prepare sales strategies using available marketing programs to reach designated targets
• Participate in leadership meetings and represent associate concerns, policies, and guidelines to the management team

Qualifications

• 5+ years of sales experience coupled with 3 years of management experience is required
• Prior knowledge of MRO business products and/or programs
• Familiarity with markets and business units within assigned geography is a plus
• Desire to be a hard-working leader, mentor, and motivator of individuals and teams
• Ability to analyze data, develop budgets, implement plans, and deliver effective presentations
• Experience defining customer needs and providing solutions
• Constructive and empathetic communication skills, both verbal and written, are a must
• Proficient Excel and PDF skills
• No overnights

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information