Restaurant Shift Lead - Niles
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Job Description
Responsive recruiter
Benefits:
- Company parties
- Competitive salary
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
Benefits:
- Hourly Pay + Tips
- Free meals and generous employee discounts
- Flexible scheduling - But must be available weekends & nights
- Ongoing paid training and leadership development
- Opportunities for advancement
Position Overview
The Restaurant Shift Lead helps oversee day-to-day restaurant operations during assigned shifts, ensuring smooth service, quality food preparation, and a positive team environment.
You will support the management team by supervising staff, maintaining Capriottis operational standards, and delivering excellent customer service in a fast-paced restaurant environment.
This role is ideal for someone who enjoys working with people, coaching team members, and developing leadership skills in the hospitality industry.
Responsibilities
The Restaurant Shift Lead helps oversee day-to-day restaurant operations during assigned shifts, ensuring smooth service, quality food preparation, and a positive team environment.
You will support the management team by supervising staff, maintaining Capriottis operational standards, and delivering excellent customer service in a fast-paced restaurant environment.
This role is ideal for someone who enjoys working with people, coaching team members, and developing leadership skills in the hospitality industry.
Responsibilities
- Supervise and support team members during daily restaurant operations
- Delegate tasks and ensure all shift duties are completed efficiently
- Maintain Capriotti’s standards for food quality, speed of service, and cleanliness
- Provide excellent guest service and resolve customer concerns professionally
- Follow company policies for food safety, sanitation, and cash handling
- Assist with scheduling support, labor management, and inventory monitoring
- Maintain cleanliness and organization throughout kitchen and dining areas
- Support smooth shift transitions through clear communication with management
- Recognize and encourage team performance and positive contributions
- Promote a team culture built on respect, accountability, and professionalism
What We’re Looking For
- Previous experience in restaurant, food service, hospitality, or retail leadership preferred
- Experience as a Shift Lead, Crew Leader, Team Lead, or Assistant Manager is a plus
- Strong customer service and communication skills
- Ability to lead and motivate team members in a fast-paced environment
- Excellent time management, organization, and problem-solving skills
- Dependable, adaptable, and team-oriented mindset
- Must be at least 16 years old
- Flexible schedule including nights, weekends, and holidays
Apply today, if you are a good fit for this role! We look forward to meeting you!
Compensation: $14.00 - $16.00 per hour
Founded in 1976 in Wilmington, Delaware by siblings Lois and Alan Margolet, Capriotti’s was born from a desire to create something unique while honoring family heritage. To this day the whole roast turkeys, quality meats & cheeses, and fresh rolls and produce continue to impress our patrons and earn awards across the country.
Sharing Our Passion One Sandwich at a Time: Accomplishing the Capriotti’s mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring Hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.
