Partner Services, Training, and Communications Manager (Business Operations Manager 1)

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If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.

Opportunity Awaits, Apply Today!  Partner Services, Training, and Communications Manager (Business Operations Manager 1)

The Oregon Health Authority (OHA), Public Health Division (PHD), Center for Vital Statistics is currently accepting applications for the position of Partner Services, Training, and Communications Manager. This role involves providing oversight and leadership for the Partner Services, Training and Communications Program.

As the Partner Services, Training and Communications Manager you provide oversight and direction to a unique program in the state - Partner Services, Training, and Communications program that is part of the Center for Health Statistics. This position plans, organizes and manages the operations of the state’s vital records and statistics Partner Services, Training, and Communications program. This position directs and oversees the activities related to engaging the state’s vital records and statistics partners to ensure the state has a strong vital records and statistics system by providing training, publishing monthly newsletters, maintaining the web site, completing compliance reviews, and sharing information on all new laws, policies and procedures related to vital records.

For a full review of the position description, please click here.

If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.

What We Are Looking For

Minimum Qualifications: These qualifications must be visible in your application for consideration.

• Five years of lead work, supervision, or progressively related experience.
  OR
• Two years of related experience and a bachelor’s degree in a related field.

Desired Attributes: The following are skills and lived experiences that we have identified as key to success in this role at OHA. These are the attributes we are looking for in our top candidate. If you possess any of these, please let us know in your application, resume and address specifically in your cover letter.

• Experience providing leadership to direct and evaluate program performance, prioritize responsibilities, supervise, and coordinate the activities of supervisory, professional, and administrative staff.
• Experience with legislative processes at the state or national levels, specifically writing laws and administrative rules for implementation.
• Experience in organizational or project management.
• Experience developing and implementing process improvements.
• Experience in effectively communicating information verbally and written to customers and partners with varying levels of skills and expertise.
• Experience in preparing, editing and reviewing communication materials, training and official documentation.
• Experience in establishing and monitoring performance metrics.
• Experience creating, promoting, welcoming, and maintaining a culturally competent and diverse work environment.

Application Guidance

Your candidate profile and application are your opportunity to showcase your skills and interest in this role. Submissions will be reviewed for clarity, consistency, and communication skills, and for alignment with the guidance provided in the below:

Submission Requirements:

• Resume – Attach your current resume that clearly outlines your education and work experience relevant to this position.
• Cover Letter (Required) – A cover letter is required. Failure to upload any of the required documents will result in your application being disqualified
• Supplemental Questions – Answer all supplemental questions completely and accurately.
• Final Check! – Before submitting, confirm that all required materials are included, and your Workday Job History is current. The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Equal Pay Analysis Webpage for more information.

How to Apply:

• External Candidates:  Visit the State of Oregon job opportunities webpage or click the “Apply” tab above to submit your application, following all submission requirements.
• Internal Candidates: Current State of Oregon employees must apply through their employee Workday login, following all submission requirements.

After You Apply:

• Complete any pending tasks in Workday under “My Applications” prior to the application deadline.
• Check your email (including junk folder) and Workday inbox regularly for updates on your application.

Reminders:

• Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. To protect your information and ensure correct processing, please follow the instructions for submitting your Veterans’ Preference documentation.
• Please download and save a copy of this job announcement and linked position description, as it is not available after the application deadline.

About the Team & Benefits of Joining

We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from.

If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you. We also offer a competitive benefits package including:

• Excellent, low-cost medical, vision, and dental coverage for you and your family.
• Optional benefits like life insurance, disability coverage, deferred compensation, and FSA options for health and childcare.
• Generous paid time off: 11 holidays, 3 personal days, monthly sick leave, and vacation accrual starting at 8 hours/month.
• Potential eligibility for the Public Service Loan Forgiveness Program.
• Retirement security through Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Training and development opportunities to grow your career with the State of Oregon.

Additional Details

• This announcement is for one, full-time, permanent, management service Partner Services, Training, and Communications Manager (Business Operations Manager 1) based in Portland, Oregon.
• This is a Hybrid position. “Review Section 4: Working Conditions” in the position description (linked above) for more information.
  • This position requires working in the office for the first six months. After that period, a request may be submitted for a hybrid schedule, allowing up to two days per week working from home and three days in the office.
• Employment is contingent upon a criminal records check that meets OHA criteria at the time of hire and throughout employment.
• The salary listed is the non-PERS qualifying range. If the successful candidate qualifies for PERS, the salary range will increase by 6.95%. For more information, see the Classification and Compensation page.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an education institution during the application process.
• This position does not provide visa sponsorship. Within three days of hire, you will be required to complete I-9 documentation and confirm authorization to work in the United States. OHA will use E-Verify to verify work authorization. If your employment eligibility depends on sponsorship now or in the future, you will not meet the requirements for this position.
• We evaluate candidates based on their own skills and experience. Unless explicitly approved, outside resources – including Artificial Intelligence (AI) tools – are not permitted during assessments or interviews. Use of unauthorized resources will disqualify a candidate from further consideration.

Contact Information
Recruiter: Elizabeth Chine
Email: Elizabeth.Chine@oha.oregon.gov
Phone (text friendly): 971-718-1114

Accommodation Requests (ADA): OHA provides reasonable accommodations under the ADA, which may include alternative formats of materials or language support. If you need an accommodation to apply for this position or participate in the selection process, please contact the recruiter listed above.

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans Resources | What You Need to Know to Get the Job

The Oregon Health Authority is an affirmative action and equal opportunity employer, committed to fair employment practices and pay equity for all employees. We do not discriminate based on protected class – including race, sex, veteran status, disability, age, color, religion, national origin, marital status, or sexual orientation – and does not screen applicants based on current or past compensation. Salary is determined through a fair review of your education, experience, and training as it relates to the position.

OHA is an anti-racist organization working to eliminate health inequities and dismantle structural barriers that impact underserved communities. Join us in advancing our Strategic Plan and building a more equitable Oregon.