Operations and Office Manager

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Free food & snacks
• Paid time off
• Training & development

Did you know? California is one of the states with the most power outages and there is strong demand for backup power solutions. This is a very exciting opportunity to be a part of addressing the fast-growing need for energy solutions in the Golden State. 

Company Overview

Generator Supercenter, Inc. is a leading provider of energy solutions committed to making a positive impact for our customers and environment. We specialize in energy solutions offering cutting-edge technologies to help our clients utilize clean, renewable energy for savings from the grid and backup power.
 
 Job Summary As the Operations and Office Manager at Generator Supercenter of Orange County, you are integral to the elevated customer experience; from greeting customers as they come into the store, fielding inbound and outbound calls, scheduling, and office organization.
 You’ll be the primary point of contact for new and current customers and act as the “face” of Generator Supercenter! Your work, which will include but not be limited to the duties listed below, will help Generator Supercenter to achieve the following:
 

• Greet new and current customers at the front desk and promptly answer questions and concerns they may have.
• Coordinate and schedule installations with customers, work with the cities to get the permits for the jobs and generate invoices and collect payments. 
• Manage inbound and outbound phone calls & emails from current and potential customers. 

We’d love to hear from you if you meet the qualifications below:

• Proven experience as an outstanding manager with strong experience in managing projects and operations
• Excellent phone and email etiquette as well as a strong technical ability to utilize computer & phone systems.
• Work with cities to submit permit paperwork
• Excellent customer service skills and courteous phone manner

Additional Responsibilities 

• Supports company operations by maintaining office systems and supervising staff.
• Maintains office efficiency by planning and implementing office systems and layouts.
• Review sales folders for accuracy.
• Designs and implements office policies by establishing standards and procedures.
• Contribute to team effort by accomplishing related tasks as needed.

This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization. Compensation: $30.00 - $35.00 per hour

Join The Generator Supercenter Family  – Here it’s not just some catchy phrase; it’s a lifestyle. We’re looking for amazing people who believe in helping others, through the sales, installation, and maintenance of whole home generators that empower our customers with peace of mind, security, and freedom.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.