General Manager

• Properly manage and maintain gym operational budget 
• Responsible for overseeing the sales process and systems 
• Manage, monitor, and evaluate the performance of all gym-related managers. 
• Monitor the hiring, training and scheduling of all gym level staff. 
• Train and mentor subordinates 
• Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager. 
• Responsible for managing disciplinary actions involving all gym level employees.

• Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff. 
• Provide effective decision making regarding customer service issues. 
• Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed. 
• Responsible for ensuring that the facility is clean and operationally sound.

• High School diploma with five years professional experience. College degree preferred.
• Fitness industry experience preferred but not required. 
• Be promotionally-oriented and have the ability to direct sales through company required outreach programs. 
• Strong customer service orientation with proven results.
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance. 
• Excellent verbal and written communication skills.
• Entrepreneurial spirit with open, participative leadership style and drive for excellence.
• Strong work ethic, integrity, and professional demeanor.
• Associate or Bachelor's degree in business or related field with two years of management experience preferred.
• Current CPR Certification

From a single gym in Venice Beach, California in 1965 to a global symbol of strength and performance, Gold’s Gym has defined serious training for nearly six decades. What began as a sanctuary for bodybuilders became the birthplace of modern fitness. With over 550 locations across six continents, our legacy has evolved while staying true to it’s roots- serious training, community and results. As the industry shifts, Gold’s Gym continues to lead, honoring our heritage while building the next generation of members and fitness experiences.

We attribute much of our success to our company culture. We're grounded, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.

If this feels like you, we can't wait to get your application!