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Branch Manager

Johnstone Supply, The Balsan Group

Williston, VT $65,000 - $90,000 / Annual Full-time MI
* No salary data published for this Job. We estimated the salary using data from similar jobs.
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Job Description

Branch Manager

Join Johnstone Supply | Balsan Group and lead a high-performing branch where you’ll drive sales growth, develop a strong team, and ensure outstanding customer service. This is a hands-on leadership role in a fast-paced HVAC distribution environment.

What We Offer:

  • Competitive pay + bonus opportunity
  • Health, dental, vision, and prescription insurance
  • 401(k) with company match
  • PTO earned immediately + paid holidays
  • Career growth and advancement opportunities

What You’ll Do:

Branch Leadership & Sales

  • Drive branch sales performance and local growth strategies
  • Build strong relationships with HVAC contractors and key accounts
  • Partner with outside sales to support customer development

Team Management

  • Hire, train, and lead counter sales, warehouse, and delivery teams
  • Coach employees and build a strong customer-focused culture
  • Manage scheduling and branch coverage

Operations & Inventory

  • Oversee daily branch operations, safety, and service standards
  • Manage inventory levels, cycle counts, and product availability
  • Coordinate with purchasing and logistics teams

Financial Performance

  • Manage budgets, forecasts, and P&L performance
  • Track KPIs and identify opportunities for improvement

Customer Service

  • Resolve customer issues and serve as escalation point when needed
  • Support counter operations during peak periods

What We’re Looking For:

  • 3+ years HVAC industry experience (distribution preferred)
  • 2+ years leadership or supervisory experience
  • Strong knowledge of HVAC products and contractor needs
  • Experience with ERP/POS systems (Eclipse or similar)
  • Strong communication and leadership skills
  • Ability to lift up to 50 lbs and support warehouse operations

What Makes You a Great Fit:

  • Hands-on leader who leads by example
  • Strong communicator and team builder
  • Organized, accountable, and results-driven
  • Comfortable in a fast-paced, customer-facing environment

Key Responsibilities & Requirements

    Benefits

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