Aviation General Manager

The Aviation Area Manager is responsible for overseeing janitorial, cabin, and passenger services across multiple airports in the Texas, Arkansas, and Oklahoma City regions. This role demands strategic leadership and operational oversight to ensure high standards in cleanliness, customer service, and overall passenger experience. The ideal candidate will possess extensive experience in aviation services management, with a strong focus on customer satisfaction and operational efficiency.

Compensation: $80,000.00 - $100,000.00 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

Benefits: ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit 

ABM Employee Benefits: Staff & Mgmt

Operational Oversight:

• Manage daily operations of janitorial, cabin, and passenger services across designated airports to ensure seamless service delivery.
• Implement operational strategies that enhance service quality and efficiency across all service areas.
• Ensure compliance with aviation industry regulations and standards, as well as company policies.

Team Leadership:

• Lead, coach, and mentor managers and supervisors in various service departments, fostering a culture of teamwork, accountability, and continuous improvement.
• Conduct regular performance reviews, manage staff development, and handle personnel decisions including hiring, promotion, and disciplinary actions.

Client and Stakeholder Relations:

• Serve as the primary liaison with airport authorities, airlines, and other stakeholders in the regions.
• Attend meetings, negotiate contracts, and maintain strong professional relationships to uphold the company’s interests and reputation.

Budget and Resource Management:

• Develop and manage budgets for all areas of responsibility, ensuring cost-effective resource allocation.
• Monitor financial performance, initiate cost control measures, and prepare financial reports for senior management.

Quality Assurance and Compliance:

• Oversee the implementation of safety and quality control standards that meet or exceed regulatory requirements.
• Conduct regular audits and inspections to identify areas for improvement and implement corrective actions as needed.

Crisis Management:

• Develop and enforce emergency response plans and procedures for handling operational disruptions or security incidents.
• Ensure all staff are trained in crisis response and risk management practices.

• Experience: Minimum of 5 years in aviation services management, with at least 3 years in a multi-site management role.
• Skills: Strong leadership and organizational skills, excellent communication and negotiation skills, adept at problem-solving and strategic planning.
• Certifications: Professional certifications related to aviation management or service quality are highly desirable.

Working Conditions:

• Frequent travel within the Texas, Arkansas, and Oklahoma City regions is required.
• The role may require flexible working hours, including weekends and holidays, to meet operational needs.

 

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.   ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.   For more information, visit www.abm.com